Return Policy

At Zemlifeplus, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help! Please review our Return Policy below.

1. Return Period

You may return items purchased from Glow Duck within [insert return period, e.g., 30 days] of receiving your order.

2. Eligibility for Returns

To be eligible for a return:

  • Items must be unworn, unused, and in their original condition with all tags attached.
  • Items must be returned in the original packaging (if applicable).
  • Certain items, such as [list any non-returnable items, e.g., sale items, gift cards, etc.], are not eligible for return.

3. Return Process

To initiate a return:

  1. Contact us at meridianwellnessinfo@gmail.com or call 03061066750 to request a return authorization.
  2. Provide your order number and the reason for the return.
  3. Once your return is authorized, we will provide you with instructions on how to return your item.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or an error was made on our part.
  • We recommend using a trackable shipping service or purchasing shipping insurance for items over [insert amount, e.g., $50]. We cannot guarantee that we will receive your returned item.

5. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank or credit card company.

6. Exchanges

If you would like to exchange an item for a different size or color, please follow the same process as outlined above. Once we receive your returned item, we will send out the exchange.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

8. Contact Us

If you have any questions about our Return Policy or need assistance with a return, please reach out to us:

Glow Duck
Email: meridianwellnessinfo@gmail.com
Phone: 03061066750

9. Policy Updates

We may update this Return Policy from time to time. Any changes will be posted on this page, and your continued use of our site constitutes your acceptance of the new policy.